Information
Shipping Policy
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
PROCESSING TIME:
- STANDARD PRODUCTS: We need 5-7 days to handle your order and 7-14 days for your package to reach your place.
Our general processing time is 5-7 business days in regular seasons. This may extend during holiday seasons.
SHIPPING TIME:
Shipping time varies by location and shipping option including:
– Free Shipping (for orders above $60)
– Standard Shipping
– Shipping with Insurance
Shipping time varies by location. These are our estimates:
LOCATION | *ESTIMATED STANDARD SHIPPING | *ESTIMATED SHIPPING WITH INSURANCE |
United States | 7-14 days | 7-11 days |
Canada, Europe | 7-14 days | 7-11 days |
Australia, New Zealand | 7-14 days | 7-11 days |
Mexico, Central America, South America | 7-14 days | 7-11 days |
Return Policy
While we strive for perfection, mistakes can happen. We offer reproductions and refunds for order errors. Include photo evidence in your request.
We cover reprinting costs or refunds for:
- Faulty Printing: Blurry, distorted, or incorrect colors.
- Spelling Errors: Mistakes on the product.
- Incorrect Color Delivery: Wrong color sent.
- Unwanted Color Stains: Color stains on the product.
- Other Errors: Any errors from our products or services.
- Damaged During Transit: Broken or damaged products.
- Wrong Product: Incorrect item received.
- Lost in Transit: Lost orders with a correct address.
To request assistance:
- Submit a return request within 30 business days of receiving your goods.
- No returns accepted after 14 business days, and returned goods before a request will be forfeited.
- Customers are responsible for return shipping labels. Instructions will be emailed.
- Refunds processed in 5-10 business days.
We cannot accept returns for:
- Incorrect print selection.
- Wrong size choice.
- Customer-provided spelling errors or incorrect information (for custom products)
Payment Methods
Payment methods | Country |
Visa, Mastercard and American Express (credit/debit cards and prepaid cards – via Stripe) | Worldwide – See the list here |
Note: Please ensure that full payment is completed before your order is shipped.
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